ICANN to refund applicants after security 'glitch'

ICANN, the US-based organisation that oversees the registration of internet addresses, has offered refunds to applicants who were affected by a glitch in the TLD [top level domain name] application system software.

The security bug allowed some users to view other users' file names and user names. ICANN is now offering to pay back applications fees for those users who wish to revoke their application.

"In recognition of the inconvenience caused by the temporary suspension of the TLD application system, ICANN will provide a full refund of the application fees paid by any new gTLD [generic TLD] applicant that wishes to withdraw its application prior to publication of the list of applied-for new top-level domain names," said ICANN COO Akram Atallah in a statement.

"We recognise that this represents an increase of only US $5,000 over the refund that withdrawing applicants would otherwise receive, but we believe it is an important part of fulfilling our commitment to treat applicants fairly," Atallah added.

Before it was taken offline on 12 April, the TLD application system held 2,091 applications in total and had received $350m (£216m) in fees.An application costs $185,000 (£121,140) to submit.

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22 April 2024

21 04 2024