Airline attacked on Facebook for treatment of passenger

An Alaska Airlines passenger either has Parkinson's or is drunk. However, once an Oregon man writes a Facebook post criticizing Alaska Airlines, the airline comes under attack.

It's not good when someone is moved to go onto Facebook to call you "the worst of humanity."
It's most definitely not good when you are an airline and you're supposed to make humanity sit back, relax, and enjoy the cramped conditions and that slightly smelly thing known as food.

Yet Alaska Airlines is this morning faced with having its name being brought into disrepute, with the evidence still a little unclear.

As the Associated Press reports it, Cameron Clark, an Oregon concert promoter was so incensed by what he believes was ill treatment of a disabled passenger by Alaska Airlines personnel that he had to do something about it.

So he posted on Facebook. The post began: "i witnessed today, what i consider to be the worst of humanity."

The passenger -- who allegedly told Clark he had late-stage Parkinson's -- was trying to fly to Bellingham, Wash., to see his daughter. In Clark's version, the airline staff ignored him, failed to assist, and didn't let him on the plane.

The airline's version is slightly different. In an update on its Facebook page, the airline offered: "In this case, our customer arrived late and didn't request our assistance or let us know of any disabilities. He was also exhibiting signs of inebriation and smelled of alcohol."
This doesn't seem to have assuaged posters to Alaska Airlines' Facebook page.

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22 April 2024

21 04 2024